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1. What phone number do I call in the event of an emergency (a crime in progress or just occurred, injured persons, chemical spills, collisions with injuries, fires, medical emergencies)?

Call 9-1-1.

2. If it is a non-emergency situation (collisions with NO injuries, thefts after the fact, loud parties)

Please call the Chevy Chase Village Police Department at (301) 654-7300 or if you need Montgomery County Police (301) 279-8000. The Chevy Chase Village Police Department’s Communication Center is open 24 hours a day 365 days a year.

3. How do I get a copy of a police or accident report?

If you need a copy of a report please contact the police department to be sure the report is ready to be picked up. You can contact the office by dialing (301) 654-7300. The cost of a report is $10.00 and is payable by either cash or check. If you plan on using a check please make it payable to: Chevy Chase Village. Reports can either be picked up in person at the Chevy Chase Village Police Department located at 5906 Connecticut Avenue, Chevy Chase, Maryland 20815 or once payment is received, mail or fax.

4. What do I do if my credit card has been lost/stolen or I believe someone has stolen my identity?

• Contact your credit card companies and cancel your cards
• Contact the Chevy Chase Village Police Department at (301) 654-7300, we can provide you with a written report.
• Inform the credit bureaus and order a credit report:
o Equifax 1-800-525-6285
o Experian 1-888-397-3742
o TransUnion 1-800-680-7289
• File a complaint with the FTC at www.ftc.gov/complaint or 1-877-438-4338

5. What is a Home Security Survey and how do I get one?

A Home Security Survey is a tool that is used to identify weak areas in your home’s security. Simple remedies can make your home safer and more secure. If you wish to have a home security survey conducted please contact the Chevy Chase Village Communications Center at (301) 654-7300.

6. How do I pay a Speed Camera ticket?

Citations may be paid online, by mail or in person as noted on each violation notice. Details are included on each violation notice.

Payment Options:
• PAY BY WEB: Go to http://www.montgomerycountymd.gov/safespeedpay to pay via credit card (VISA/MC)

• PAY BY PHONE: Call 1-866-818-3844 and follow the automated prompts. Please have your ticket number and credit card ready.

• PAY BY MAIL: Check or money order should be made payable to Chevy Chase Village. Mail your payment and remittance stub to: P.O. Box 10579 Rockville, Maryland 20849. Write the citation number and license plate number on your check or money order. TO ENSURE PROPER CREDIT. Returned checks are subject to electronic redeposit for the face amount and a returned check fee of $35.00. DO NOT SEND CASH.

• WALK-IN PAYMENTS: Pay in person at 4040 Blackburn Lane, Suite 200, Burtonsville, Maryland 20866 (Monday – Friday 8:00am-5:00pm). Methods of payment accepted are cash, check, money order or credit card (VISA/MC)
Pay a Speed Camera Ticket by Web

7. What is a House Check and how to do I request one?

Village Police Officers conduct House Checks when residents are away from their homes for more than twenty-four (24) hours. During their patrol shift, Officers walk around the perimeter of the house looking for anything out of the ordinary; i.e., open windows or doors, individuals on the premises without authorization, etc. Residents are encouraged to stop newspaper and mail deliveries. Any mail or packages left on the property will be collected by the Officers and taken to the Village Communications Center. Newspapers will be collected and recycled. The Officer will leave a note advising that mail was collected.

Village residents may contact the Village Communications Center at (301) 654-7300 to arrange a House Check. You can also submit a “House Check Request” form directly from the Village website. Residents are encouraged to contact the Village Communications Center to cancel their House Check if they return early or cancel their departure or to make additions/deletions to their information.
Request a House Check